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Return  Policy

Last Update: March 3, 2025

At StreetMall Commerce , we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your item, you may be eligible to return it under the conditions outlined below.

1. Return Eligibility

To qualify for a return:

  • Items must be unused, unworn, and in original condition.

  • All original packaging, tags, and labels must be intact.

  • Return requests must be initiated within 2–3 days of receiving the product.

  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

The following items are not eligible for return:

  • Products that are used, damaged, or altered after delivery.

  • Items marked as final sale, clearance, or non-returnable.

  • Digital products, subscriptions, or gift cards.

3. How to Initiate a Return

To start a return, please contact us through:

Once your return request is reviewed and approved, you will receive return instructions, including the return shipping address.

4. Return Shipping

  • Customers are responsible for all return shipping costs, unless the return is due to a defective or incorrect item sent by us.

  • We recommend using a trackable shipping service and retaining proof of shipment.

5. Return Approval

Once we receive and inspect the returned item, we will notify you about the approval or rejection of your return based on compliance with the eligibility criteria.

6. Exchanges (If Applicable)

Approved returns may be eligible for exchange only — for the same item or a different size/color, subject to availability.

7. Policy Updates

We reserve the right to update this return policy at any time. Changes will be effective immediately upon posting.

8. Contact Us

For any questions or concerns about returns, contact us at:

StreetMall Commerce Pvt Ltd

Perumalpuram, Vasanth Nagar, Tirunelveli, Tamil Nadu - 627007 Phone: 9944170099 CIN: U47912TN2024PTC166648 Email: support@streetmallcommerce.com

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